We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of ibowa.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
0 reviews
5 stars
( 0 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
A***n –
Yet equally Testing
Customer –
good~!!!
Customer –
Paste removes small scratches, deep smoothes. But there are very few pastes in the tube. Practically empty. Disappointed ….
T***a –
In the case did not try. Add
Customer –
Very fast shipping!
Customer –
I don’t know if the product works. I have never received. But the store has the money refunded. Thank you.
J***i –
Quick delivery and a great product! Highly recommended.
V***V –
Cool came exactly for a month i recommend the producer
R***u –
Nice! Thanks!
S***h –
Fast shipping. Didn’t try it yet
N***v –
All ok
S***e –
Nice item, great store♢♢♢♢♢
P***G –
Ok
Customer –
Product good, but not so effective in removing scratches after several trial intensive wiping not pozbawił deeper scratches glass watch.
V***v –
It’s okay.
A***n –
It’s okay.
Customer –
same product. it is very good . but it’s not full.
G***V –
Quality goods, corresponds to the description, delivered in two weeks, does not have damage, works perfectly. I am very satisfied with the store and the quality of the goods, 5 + for everything. Thank you very much for your understanding. The qualitative goods, match the description, are delivered in two weeks, have no damages, work perfectly. I am very happy with the seller and quality of goods, 5 + for everything. Many thanks for understanding.
G***r –
,
N***m –
good product.
K***h –
Cheap good wholesale very slow ๆๆ
C***n –
Great price and sent quickly.
A***o –
ok
R***s –
Good
N***A –
Great store! Fast shipping, I am very happy with the goods. Thank you!
M***h –
very small tube have to wait and see how it works
E***u –
thnx
Customer –
It’s okay.
A***s –
ok
V***r –
gut
Customer –
ok
M***v –
Paste works, do not believe those who say that the paste is useless, it is designed only for acrylic glass (ogrglass) and perfectly polishes it. Does not leave small scratches like goi paste in alcohol solution. Effectively removes small scratches, very deep smoothes, but when used several times can smooth them. Paste for 10 of 10 and fully meets the declared characteristics. By the way, production is germany.
L***h –
The package arrived not tested thank you
A***n –
Not finished-the way of sending simplified and missing in the box or in the post of russia. And the goods are good, the first order arrived.
P***u –
Good, but not good for deep scraches.
I***o –
Excellent tool for finishing polishing watch plastic glasses. thanks!
A***n –
All right, it came quickly
R***s –
Ok!
O***s –
The product arrived in good weather and condition, works well, it feels empty the tube but the product comes out, i’m happy with the purchase. Thank you.
A***K –
THANK YOU !
D***G –
AliExpress Shopper
M***k –
Product is good living like MacBook stainless steel gate in use the saw machine for less. Neoprene coated, Nancy and used. But came out on YouTube like drama plastic coated this does not come off
A***v –
In the work did not have time to try
Y***i –
Very cool the effect is 100%
B***a –
Perfecte i ràpid.
Customer –
Works nicely, minor scratches removed and the lens is so clear :).
A***v –
Very good paste, but only for finishing polishing.
S***k –
This stuff really works 🙂
B***t –
Well reçu
J***g –
I tried polishing an acrylic crystal for about 5-10 minutes with a microfibre towel. It didn’t work. Wouldn’t even polish out a shallow scratch I made with me finger nail. Not sure what others are doing that I’m not.
A***a –
resolve a deep crash
N***s –
Great!
P***r –
thanks
D***d –
Good
S***s –
I do not use this paste for the first time, the packaging is a little different than in the photo. I hope the contents are the same high quality. Delivery is rather short.
Y***v –
Somehow i do not know straight, so much praise reviews, and i’m not impressive at all.
C***i –
Removes minimal scratches and not profende scratches.
M***r –
OK
E***v –
The goods are satisfied. The price would be less for such a small volume…
Customer –
Excellent product, fulfills its function and arrived in estimated time.
R***r –
It really works! Great polish, removed the scratched that I needed.
Customer –
Very good.
D***e –
Very fast to Lithuania, thank you
T***s –
Thank you.
S***u –
Worked as expected
Customer –
The goods came quickly.
C***i –
Goods
Customer –
In arkhangelsk 17 days. Poisonous contagion, dissolves plastic. Instruction on the Russian: apply polishing paste to the plastic watch. Polish the scratches for 2-3 minutes under pressure using a cotton swab. Deep scratches need to be treated once with abrasive paste.
A***n –
Yet equally Testing
Customer –
good~!!!
Customer –
Paste removes small scratches, deep smoothes. But there are very few pastes in the tube. Practically empty. Disappointed ….
T***a –
In the case did not try. Add
Customer –
Very fast shipping!
Customer –
I don’t know if the product works. I have never received. But the store has the money refunded. Thank you.
J***i –
Quick delivery and a great product! Highly recommended.
V***V –
Cool came exactly for a month i recommend the producer
R***u –
Nice! Thanks!
S***h –
Fast shipping. Didn’t try it yet
N***v –
All ok
S***e –
Nice item, great store♢♢♢♢♢
P***G –
Ok
Customer –
Product good, but not so effective in removing scratches after several trial intensive wiping not pozbawił deeper scratches glass watch.
V***v –
It’s okay.
A***n –
It’s okay.
Customer –
same product. it is very good . but it’s not full.
G***V –
Quality goods, corresponds to the description, delivered in two weeks, does not have damage, works perfectly. I am very satisfied with the store and the quality of the goods, 5 + for everything. Thank you very much for your understanding. The qualitative goods, match the description, are delivered in two weeks, have no damages, work perfectly. I am very happy with the seller and quality of goods, 5 + for everything. Many thanks for understanding.
G***r –
,
N***m –
good product.
K***h –
Cheap good wholesale very slow ๆๆ
C***n –
Great price and sent quickly.
A***o –
ok
R***s –
Good
N***A –
Great store! Fast shipping, I am very happy with the goods. Thank you!
M***h –
very small tube have to wait and see how it works
E***u –
thnx
Customer –
It’s okay.
A***s –
ok
V***r –
gut
Customer –
ok
M***v –
Paste works, do not believe those who say that the paste is useless, it is designed only for acrylic glass (ogrglass) and perfectly polishes it. Does not leave small scratches like goi paste in alcohol solution. Effectively removes small scratches, very deep smoothes, but when used several times can smooth them. Paste for 10 of 10 and fully meets the declared characteristics. By the way, production is germany.
L***h –
The package arrived not tested thank you
A***n –
Not finished-the way of sending simplified and missing in the box or in the post of russia. And the goods are good, the first order arrived.
P***u –
Good, but not good for deep scraches.
I***o –
Excellent tool for finishing polishing watch plastic glasses. thanks!
A***n –
All right, it came quickly
R***s –
Ok!
O***s –
The product arrived in good weather and condition, works well, it feels empty the tube but the product comes out, i’m happy with the purchase. Thank you.
A***K –
THANK YOU !
D***G –
AliExpress Shopper
M***k –
Product is good living like MacBook stainless steel gate in use the saw machine for less. Neoprene coated, Nancy and used. But came out on YouTube like drama plastic coated this does not come off
A***v –
In the work did not have time to try
Y***i –
Very cool the effect is 100%
B***a –
Perfecte i ràpid.
Customer –
Works nicely, minor scratches removed and the lens is so clear :).
A***v –
Very good paste, but only for finishing polishing.
S***k –
This stuff really works 🙂
B***t –
Well reçu
J***g –
I tried polishing an acrylic crystal for about 5-10 minutes with a microfibre towel. It didn’t work. Wouldn’t even polish out a shallow scratch I made with me finger nail. Not sure what others are doing that I’m not.
A***a –
resolve a deep crash
N***s –
Great!
P***r –
thanks
D***d –
Good
S***s –
I do not use this paste for the first time, the packaging is a little different than in the photo. I hope the contents are the same high quality. Delivery is rather short.
Y***v –
Somehow i do not know straight, so much praise reviews, and i’m not impressive at all.
C***i –
Removes minimal scratches and not profende scratches.
M***r –
OK
E***v –
The goods are satisfied. The price would be less for such a small volume…
Customer –
Excellent product, fulfills its function and arrived in estimated time.
R***r –
It really works! Great polish, removed the scratched that I needed.
Customer –
Very good.
D***e –
Very fast to Lithuania, thank you
T***s –
Thank you.
S***u –
Worked as expected
Customer –
The goods came quickly.
C***i –
Goods
Customer –
In arkhangelsk 17 days. Poisonous contagion, dissolves plastic. Instruction on the Russian: apply polishing paste to the plastic watch. Polish the scratches for 2-3 minutes under pressure using a cotton swab. Deep scratches need to be treated once with abrasive paste.