Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ibowa.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***V –
Thank you very much
A***a –
GOOD
A***v –
The goods did not receive protection expired. The store returned the money adequate seller. Mail’s fault. Because all parcels go through latvia because of this delay for a month it is at least
O***v –
All ok
J***a –
Defective arrived comes with little procession I think they should protect him better.
M***s –
Thank you
M***n –
Ok
Customer –
The goods flew not the kit wrote to the prodovan rested-blah blah-spor-returned quite quickly for this 4 as so
V***v –
Sorry for the delay in recall. The goods reached in full compliance with the specified configuration and in good condition. I recommend both the product and the store. Thank you very much for your work.
A***a –
The parcel was about a month. Everything came whole. Corresponds to the description. Thank you very much
P***v –
Toy, not for serious work
D***v –
Excellent angle support for the bulgarian. The metal is strong, keeps it well. For small works will go. Before yanao, the order took two months. Seller thanks!
Customer –
All OK
G***f –
I’ll try something to freeze with this toy
L***e –
this I have been searching for a long time and I find it very useful in cuttings. This is made out of hard steel and can be used for most of the needs at the home workshop.
S***u –
Krohatnaya!!!!…
R***n –
It was going to really try what the
V***r –
Everything is ok! Very fast shipping.
R***r –
After 60 days the goods never received. Opened a dispute, the money was returned. Thank you store for the responsibility! Very nice)
A***a –
ok
A***H –
Attention, suitable for a small bulgarian.
Customer –
Item as described. Fast shipping. +++++
A***n –
Long delivery-2 months.
D***v –
Pleasant trifle facilitating and making work with the bulgarian safer. The only negative is long delivery.
V***o –
Did not reach, but the money was returned
A***h –
Normal comfortable stand
B***o –
Item was lost, but store back money.
Y***n –
good…
C***i –
Szallitas kevesebb mint EGY honap, csomagolas rendben, minoseg rendben, Töres nincs. Thanx, Bluk Purchase Store!
Customer –
Excellent Seller…Highly Recommended…Swift delivery and items as it mentioned…Will trade again in the very near future. Cheer Bud!
A***v –
For this money all pts well, a little flimsy of course
V***v –
The product is a little curve.
C***I –
ok
J***N –
received not tested
V***v –
Good fixture. I bought for work under the bulgarian d125 to make a seam under the pipes. I tried it-very convenient.
L***n –
Fast & Good
A***v –
Normal priblud for this money. Just note that it is small. On the bulgarian d115, can approach the d125 but, perhaps, have to bend the holder. And for the small thing, clamps to the sheet guide some attach, rest against this pribluda (foot) and get a smooth cut. Well, if you cut the sheet material. Or the right depth of the furrow, if you shoot.
L***g –
good quality
Customer –
Ok
A***v –
I expected the best. Small size. Shipping fast
V***r –
ok
Customer –
The right thing
J***u –
Looks good.
M***m –
It went a long time, but it came. All according to the description. A little flimsy, but it will come down.
A***v –
Ok!
V***v –
Ok.
E***v –
It came fast enough. Until used, the casing of the ushm is not included.
T***m –
OK.
A***h –
Normal rack, comfortable.
E***y –
Tula region 39 days. Corresponds to the description
S***v –
Thank you all right. We will use
J***a –
ok.super
I***i –
Soplivenky, but will come
D***h –
Shipment to germany took only 2 weeks. Metal is good, nothing bends and does not walk.
P***. –
Good One
Customer –
does what it says on the box
Y***E –
good~!
Customer –
Ok!!!
I***n –
Metal hard does not bend. Mounting to the casing is weak
A***v –
Delivery 43 days, the track was not tracked, in the work has not yet tried.
C***s –
ok
I***V –
It’s okay. very long delivery, but it’s not the fault of the store. Half the period of the parcel hung in russia.
I***r –
super
P***v –
The goods went to s-pb in 94 days. All as in the picture c3-5 without clamp for fixing the bulgarian and casing. Packed in a simple and postal package. Steel strong does not bend, let’s see how it behaves in work. So far, everything is simple and logical. I’ll try to write off if there are comments. Overall recommend product and store, though long shipping maybe it is due to the best price on the day of order.
B***m –
Okey
Customer –
delivery very fast
I***n –
Delivery time 25 days. The packaging is standard. Very good help when working with a grinder. Everything matches the description. I recommend the store and the product.
S***r –
Looking nice
S***r –
Not used but look nice
O***v –
Metal thin, but write that thickened